Privacy Policy
This Privacy Policy explains our privacy practices for Artelio.co (which we will refer to as the "Site" or as "Artelio" "we," "us," and "our”)
This policy applies to our registered buyers (“Buyers”) and sellers (“Vendors”), those who purchase items on Artelio without an account (“Guests”) (together, our “Members” or “users”) and anyone else who visits our Sites or uses our Services (together with our Members and Guests, “you” and “your”).
At Artelio, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you use ("Artelio").
Information We Collect
User Inputs: When you interact with Artelio, we collect the text inputs you provide. This includes your name, email address and phone number, delivery address and payment information. and any other information you share using Artelio.
We also collect vendors’ necessary information such as bank account details and other payment information.
- As a buyer or vendor, the site and its members will be able to see your profile information, your saved products (Wish list & Collections) may also be visible publicly depending on your settings.
this information may include your name, birthday, gender, location, transaction information and order history, profile photo, bio, favorite and collection, who you follow and followers, linked third-party accounts, products review and any other registry information.
- As a vendor you must provide certain information for your shop, and additional information may be visible as the shop name, shop policies. Plus, the site may collect necessary information to verify your shop or your account such as but not limited to governmental ID and biometric data.
- Guests who purchase items without an account are applicable to the same privacy policies and information collection forced upon buyers.
- Photos and videos users upload to the site.
- Any other information users may provide during feedback, surveys, questionnaire, and research.
Usage Data
We may collect information about how you use Artelio, such as the features you access, the frequency and duration of your interactions, and other usage patterns. This data helps us improve Artelio's performance and user experience.
Device and Log Information
We may automatically collect technical information about your device, such as your IP address, browser type, operating system, diagnostic and troubleshooting information and other log data.
How We Use/share Your Information
When you access or use the Services or interact with our Sites and/or Apps, we collect, use, share, and otherwise process your information for the purposes described in this policy. To the extent required by applicable law.
- To set up your account: we use your information to set up your account and allow you to interact with other users.
- To facilitate buying and selling on Artelio and provide payment service: this could also involve sharing your information with some of our third-party partners such as shipping and payment partners.
- To Provide and Improve Artelio and Our Website: We use your information to process your inputs, generate responses, and deliver the Artelio service to you through our site. We also use this data to analyze and improve Artelio's capabilities, our site's functionality, and user experience, including its accuracy, relevance, and safety.
- To Communicate with You: We may use your information to send you updates, notifications, and other communications related to Artelio and our website.
- To Personalize Your Experience: We may use your information to personalize your experience on our website, such as by showing you relevant content and recommendations, this could include sharing your information with our marketing third-party partners.
- To Protect Our Rights and Interests: We may use your information to protect our rights, property, and safety, as well as the rights, property, and safety of our users and others, and to prevent fraud and abuse to protects Artelio own interests or by a judicial court order when necessary to comply with local law and our obligations to verify sellers, or when necessary for our legitimate interests.
- To provide guest checkout.
- With Service Providers: We may share your information with third-party service providers who help us operate and improve our website and Artelio. These service providers are contractually obligated to protect your information and only use it for the purposes we specify.
- For Legal Reasons: We may disclose your information if required by law, regulation, or legal process, or if we believe in good faith that such disclosure is necessary to protect our rights, property, or safety, or the rights, property, or safety of our users or others.
- In Aggregated Form: We may share aggregated or de-identified information that cannot reasonably be used to identify you.
- Data Retention: We will retain your information for as long as necessary to provide Artelio and our website to you and fulfill the purposes described in this Privacy Policy. We may also retain your information for a longer period if required by law or regulation.
- Cookies: You can manage your cookie preferences through your browser settings.
Please note that disabling cookies may affect your ability to use certain features of our website.
Security
We take reasonable measures to protect your information from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated Privacy Policy on our site.
or through other communication channels.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: support@artelio.co
